Estimated travel time for some routes

Itinerary	Estimated travel time
Milan–Venice	2h 35m
Venice–Florence	2h 05m
Florence–Rome	1h 31m

Frecciarossa seating chart

Please note: this chart is for your information only, it may be different from the actual train seating layout.

Onboard services

Services	1-2-3 Sleeper Cabins	4-6-berth couchettes
Air conditioning	Yes	Yes
Sound proofed cabin	Yes	Yes
Washbasin with hot and cold water	Yes
Table and personal-item compartment		Yes
Power sockets and Internet access	Yes	Yes
Clothes hanger	Yes
Full seat of linen (towels individually packed, blankets or quilts,   side-bed carpets)	Yes
Cotton linen and blanket		Yes
Complimentary bottle of mineral water	Yes
Complimentary hot drink and daily newspaper in the morning	Yes
Travel kit with toiletries and drinkable water glass for oral hygiene	Yes
Possibility to choose “Women only” *	Some
Possibility to book two cabins connected by communication door*	Yes
On-board personnel calling button	Yes	Yes
Locking from the inside preventing the opening from outside	Yes	Yes
Soft blue light ensuring visibility in the cabin during the dark   hours	Yes	Yes
Wake-up service in the morning	Yes	Yes
On board catering services**	Yes	Yes
Luggage area for large pieces of luggage		Yes

* Subject to availability.
** Meals are not included in ticket price and can be purchased on board train.

Transportation rules

Luggage

In addition to regular luggage storage areas located on the trains, your luggage can be delivered almost anywhere in Italy for a small fee. The door to door luggage service is available for Frecciarossa and Frecciargento users in the following cities (Turin, Milan, Florence, Bologna, Naples, Rome, Salerno, Venice and Bari). At some Frecciarossa stations, porters can be booked to assist with the luggage. Different charges may apply and you may be required to pay for services on the spot. The total weight of your standard size pieces of luggage must not exceed 25 kg. The sum of the three dimensions for the pieces of luggage should not be larger than 250 cm.

Bicycles

Regular trains marked with a bicycle sign will accept them on board for a small fee. It’s possible to carry your bicycle with you for free if you keep it in an appropriate bicycle bag. The bag has to be placed in the designated space on the train. Some international trains will also allow you to carry your bicycle.

Animals

Passengers are allowed to travel with their pets. There are no fees for bringing along an animal that stays in its travel container. The container must be smaller or equal to 70x30x50 cm. Larger animals can travel with their owner as long as they have paid the price of a ticket for animals.

Accessibility

Assistance for people with reduced mobility includes services for individuals in wheelchairs, older people, pregnant women, visually impaired, hearing impaired and mentally handicapped travelers. Request for assistance can by made by contacting Trenitalia Call Center at the local number: 199 892 021.

Why choose Thello?

• Based in Paris and Venice, Thello is travelling every day from and to Paris or Dijon and the major cities of North Italy;
  
• New generation railcompany offers safe, easy and comfortable journey;
  
• Tickets can be booked on internet and at Thello selling point at the Paris Gare de Lyon station;
  
• Passengers have a choice between 3 comfort levels and enjoy a drink, snack or a warm meal in our dining car.

Thello e-ticket fare tariffs

There are 4 types of e-ticket fares:

• THELLO E-TICKET BASE FARE
• THELLO E-TICKET ECONOMY FARE
• THELLO E-TICKET SUPER ECONOMY FARE 
• THELLO E-PASSHOLDER RESERVATION
  

See detailed information on e-ticket fare tariffs.

Onboard services

Thello 1-2-3 Sleeper Cabins are the ideal solution for customers who wish to travel in comfort.
Thello  4-6-berth couchettes are the best option for families and groups.*The customers will receive their vouchers to get complimentary WD and breakfast in the restaurant car.

Services	1-2-3 Sleeper Cabins	4-berth couchettes	6-berth couchettes
Air conditioning	Yes	Yes	Yes
Sound proofed cabin	Yes	Yes	Yes
Beds are furnished with sheets, a duvet and its cover and a pillow   wrapped in a cotton pillowcase	Yes
Beds furnished with a sleeping bag sheet, a cover and a pillow wrapped   in a cotton pillowcase		Yes	Yes
Complimentary bottle of mineral water	Yes	Yes	Yes
Towel and slippers	Yes	Yes
Travel kit with toiletries (toilet seat cover, tissues, soap bar, ear plugs,   tooth brush, tooth paste, mouthwash, gel hand cleaner, sealed package   water to brush your teeth)	Yes
Welcome drink* (orange juice or champagne)	Yes
Breakfast* (hot drink, orange juice, croissant**)	Yes
Possibility to choose “Complete Compartment” ***	Yes
Possibility to choose “Women only” ***	Yes	Yes	Yes
Possibility to choose “Bottom seat compulsory” ***		Yes	Yes
Wake-up service and morning coffee upon request from attendant   in the evening	Yes
Wake-up service at least 30 minutes before train's arrival		Yes	Yes

** Breakfast item may be subject to availability.
*** Subject to availability.

Dinner and breakfast are served in the dining car. Reservations are not required and two services with 50 places each are available. The passengers can choose Italian and French cuisine dishes a la carte or enjoy set menus dinner service. A light meal or snack option is also available in the bar car.

Please, note that meals are not included in ticket price and can be purchased on board train with credit card or cash (euro).

Transportation rules

Children

Children under 4 can travel for free, provided that they share the adult’s bed or couchette.

Luggage

Passengers can bring up to 2 large pieces of luggage and 1 piece of hand luggage. No weight restrictions.

Bicycles

Bicycles are not allowed unless folded or dismantled. Bikes can be carried in bags, under the respect of Thello’s luggage policy.

Animals

Pets within 5 kg of weight are allowed on board, provided that they are accommodated in a cage/bag of maximum size 50x30x23 cm. Large dogs between 5 and maximum 50 kg of weight are allowed to travel in 1, 2 or 3 bed cabins at exclusive use for their owner(s) and under owner’s responsibility, upon payment of a ticket on board.

What are EuroNight trains ?

EuroNight train services connect Rome and Vienna with such cities as Florence, Milan, Verona, Pisa, Livorno, Udine and Salzburg.

Trains operating on the route Vienna Meidling–Verona/Milan offer cars with seats (the cheapest option) and deluxe sleeper cabins.

Map of destinations