- How to book a flight ticket online?
- Fare types
- Where can I view my booking?
- How far in advance may I book a flight ticket?
- What payment methods can I pay for my booking with?
- Why is there a need in anti-fraud payment verification?
- Is it possible to save my booking without payment?
- What does the status of my booking mean?
- How to check the fare rules in "My Account"?
- What is passenger's profile?
- How can I get the itinerary receipt?
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What do I need to know when I take a connecting flight?
Before departure, please contact corresponding institutions (visa centers of destination/connection countries) for the:
- need of a transit visa (depends on the connection airport);
- possibility to leave the precincts of the airport during connection (depends on your visa);
- need to take the baggage or its automatic transfer to the next flight (depends on the carrier, duration of connection and other factors);
- provision of hotel and catering by the airline company during long connections;
- need to check in during each connection or only a single check-in on the first segment of flight.
If you haven't found an answer to your question, please contact our Customer Care Service
- How do I enter passenger information during reservation?
- Can I change date or itinerary in my booking?
- Can I change or correct name or sex in my ticket?
- How can I correct a mistake in my ticket?
- How much does it cost to make changes in a ticket?
- How сan I pay for changes?
- How can I refund a ticket?
- What should I do in the event of unforeseen changes?
- How can I use the bonus card from the airline?
- Can I select a seat on the plane?
- Will I have an in-flight meal?
- Can I select a special meal?
- How to check in for a flight?
- How can I check in for a flight online?
- Where the booking reference number and the e-ticket number may be found?
- What may not be transported in the carry-on baggage?
- How can I get the boarding pass?
- Baggage on code-sharing flights
- What if I can't print out my itinerary receipt or check in for the flight online?
- How to book carriage of sport equipment?
- How to find baggage allowance?
- What is the limit of carry-on baggage?
- What is the checked baggage allowance?
- Travel with animals
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