- How to book a flight ticket online?
- Fare types
- Where can I view my booking?
- How far in advance may I book a flight ticket?
- What payment methods can I pay for my booking with?
- Why is there a need in anti-fraud payment verification?
- Is it possible to save my booking without payment?
- What does the status of my booking mean?
- How to check the fare rules in "My Account"?
- What is passenger's profile?
- How can I get the itinerary receipt?
- What do I need to know when I take a connecting flight?
- How do I enter passenger information during reservation?
- Can I change date or itinerary in my booking?
- Can I change or correct name or sex in my ticket?
- How can I correct a mistake in my ticket?
- How much does it cost to make changes in a ticket?
- How сan I pay for changes?
- How can I refund a ticket?
- What should I do in the event of unforeseen changes?
- How can I use the bonus card from the airline?
- Can I select a seat on the plane?
- Will I have an in-flight meal?
- Can I select a special meal?
- How to check in for a flight?
- How can I check in for a flight online?
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Where the booking reference number and the e-ticket number may be found?
This information is available in "My Account" section and itinerary receipt.
Example of booking reference number: 84SRTL
Example of e-ticket number: 016-1246781231If you haven't found an answer to your question, please contact our Customer Care Service
- What may not be transported in the carry-on baggage?
- How can I get the boarding pass?
- Baggage on code-sharing flights
- What if I can't print out my itinerary receipt or check in for the flight online?
- How to book carriage of sport equipment?
- How to find baggage allowance?
- What is the limit of carry-on baggage?
- What is the checked baggage allowance?
- Travel with animals
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