- How you can buy a train ticket?
- How to reserve a train ticket?
- How you can prolong reservation?
- How you can check available trains and seats
- What you should do if there are no available seats
- How to pay for a train ticket?
- How you can receive a train ticket
- How you can refund a train ticket
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What you should do if a mistake is made in the first or last name
According to the effective rules of Ukrzaliznytsia, no more than 3 mistakes are allowed in the spelling of first or last name of the passenger. The mistakes should not affect pronunciation.
If you haven't found an answer to your question, please contact our Customer Care Service
- Changes in paid reservation
- What is the electronic train ticket
- If you are travelling with child, how you can find out the price of a ticket
- Electronic baggage receipt
- Animals transportation
- Documents required for travelling
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