- How you can buy a train ticket?
- How to reserve a train ticket?
- How you can prolong reservation?
- How you can check available trains and seats
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What you should do if there are no available seats
If you did not find available seats in the needed route, you may order a free notification service in case of tickets availability.
You may send a request for tickets search on the bottom of the page with travel options. If there are no trains, the system will automatically offer you to use the service.
You may choose the variants of notification service:- “Inform via Mail” — we will inform you when the seats are available by sending a message to your e-mail.
- “Book Seats” — when the seats are available for sale, the system will book the tickets, and we will inform you via SMS text message and e-mail. The payment of the order should be made within 25 minutes by electronic methods.
If you haven't found an answer to your question, please contact our Customer Care Service
- How to pay for a train ticket?
- How you can receive a train ticket
- How you can refund a train ticket
- What you should do if a mistake is made in the first or last name
- Changes in paid reservation
- What is the electronic train ticket
- If you are travelling with child, how you can find out the price of a ticket
- Electronic baggage receipt
- Animals transportation
- Documents required for travelling
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