- How you can buy a train ticket?
- How to reserve a train ticket?
- How you can prolong reservation?
- How you can check available trains and seats
- What you should do if there are no available seats
- How to pay for a train ticket?
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How you can receive a train ticket
If it is specified in “Ticket Type” field of the payment page as follows:
- Electronic ticket — print out the ticket and present it when boarding a train.
- Ticket with delayed printing — print out the order form or rewrite the 16-digit code indicated in the form. Present it at the railway box office and receive a printed boarding pass.
- Reservation — pay for the reservation service and present the 14-digit code at the railway box office. The cashier will issue a printed boarding ticket.
If you haven't found an answer to your question, please contact our Customer Care Service
- How you can refund a train ticket
- What you should do if a mistake is made in the first or last name
- Changes in paid reservation
- What is the electronic train ticket
- If you are travelling with child, how you can find out the price of a ticket
- Electronic baggage receipt
- Animals transportation
- Documents required for travelling
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