- How to buy a train e-ticket?
- What documents are required to buy a ticket?
- How to pay for a train ticket?
- How far in advance may I buy a ticket?
- How to enter details?
- What is a control coupon?
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What should I do if I lost a control coupon?
If you lost your control coupon or forgot the e-ticket number, enter "My account," select the desired order and print out the control coupon again. The e-ticket number will be printed in the control coupon.
If you haven't found an answer to your question, please contact our Customer Care Service
- How to get a boarding pass?
- What is an electronic check-in?
- When is an electronic check-in not possible?
- What if the electronic check-in service is not available for a selected train?
- Is it possible to change check-in type in "My account"?
- How to change a check-in type in "My account"?
- May I apply changes to a paid ticket?
- How to refund a ticket?
- How to obtain documents for a trip report?
- Does the price of my ticket include a bedding fee?
- What is a service fee and what is its size?
- What is a ticket without electronic check-in?
- How to book a railway ticket with departure from Finland?
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